The stylist's eye: are you a complicated client?

In the middle of the shopping session, I sometimes leave one ear to the side of the bearers and the fitting rooms.A privileged place to observe the life of a shop with its changing and sometimes surprising moods.

The customer is king, as the formula says."Provided that he does not make us turn in a watery," says the young manager of a bohemian chic brand, visibly exasperated by a client who put disorder on the carriers, unfolded the pile of scarves, left his things inBulk in the cabin, stained with foundation the collar of a dress.Without saying hello or goodbye, probably too busy not to interrupt your telephone conversation."These people who let us pick up behind them by taking us for small staff are the only ones who make me want to change my job," she continues.I prefer "all that for that": you know, these women who try the whole store, make you undress the model of the window, want advice, question you about the level of stock of the product, make you put it asideto finally never come back.»»

Do you often leave empty-handed?

You may have gotten into the habit of returning empty-handed from an afternoon shopping.If you are demanding on your choices, your wardrobe must say thank you.Besides, I am the first to give this advice: never be satisfied with a garment that does not satisfy us 100%.Not quite the right cut, the expected color or the material that falls well ... Buying by default is the best way to create a wardrobe filled with frustration and catch-up outfits.We have the right to be hesitant, to try, to try again to finally go to see elsewhere ... until falling on the nugget.We also have the right not to follow the recommendations of the sellers.If you refuse to leave with the fluorescent pink pants of the season that suits you so well, it is that you have your reasons.Taking the time to reflect does not make you a complicated client.Incivility is something else.

Lire aussi : L’œil de la styliste : jusqu’où faire confiance aux vendeurs ?

Do you block your size?

From experience, I know that the majority of women do not know their size and are mistaken in choosing a garment too small or too large."Tell them in your profession and your articles that they stop claiming that they make 36 while the clothes Les Boudine recently blew me the manager of a multi-brand neighborhood.It is not fun, I understand but today sizes no longer want to say anything.Impossible to make them hear reason.For them, it is the garment that is badly cut.»» Message passé : seul le rendu compte, pas le chiffre sur l’étiquette.

Are you a Wednesday stroller?

The experienced sellers immediately spot the squatters.They touch everything, monopolize the cabins without any intention to buy anything, question without really listening, mix with conversations, give opinions rarely relevant and can make the pleasure last until closing.The worst part is when they take the store for a daycare.You have surely already been surprised in a cabin by a little being who runs everywhere and plays with the curtain by making fun of revealing you in panties in everyone's eyes!"While they are trying quietly, one day complained about a saleswoman, you have to monitor the little one who may run away, my terror.And so that he does not distort our attendance rate with back and forth in front of the passage counter!When I have to take care of real customers, it's painful.»» Elle me raconte aussi celles qui culpabilisent à la caisse devant des achats minutieusement pliés dans du papier de soie, exigent un remboursement de la totalité avant de s’éclipser.Or the Mechelen who wear a garment, report it, swearing that the stain was there or that the crumpled and washed down label of the swimsuit is not linked to a swimming.

Do you come alone or accompanied?

They enter the store, without a doubt, the mother and the daughter.The youngest, a little round, walk backwards, obviously not ready to abandon a Baggy Camouflage uniform. Quelques mètres devant elle, sa mère s’agite pour lui imposer robe courte, chemisier à volants et autres pièces girly sans se soucier de l’état d’esprit de son ado qu’elle assène de coups bas : « Avec un régime, tu rentrerais dans cette robe»» / « Moi à ton âge, je faisais du sport pour perdre mon ventre»» / « Comment veux-tu plaire aux garçons avec tes vêtements sans forme ?»»… Ces phrases qui font mal, parfois pendant de très longues années, j’en entends dans les cabines d’essayage.Just like the mixed remarks of the friends or the spouse who slow down the most enthusiastic desires.You have to be sure or make fun of the other's opinion to go beyond criticism and choose an outfit or it finds awful.Generally, accompanied customers listen to their loved ones.Too bad for the dress or the pants that was dreaming five minutes before.Too bad for the sale.In shops, we are wary of those who come as a couple, family or friends.Sometimes.But not always for good reasons!They are accused of lacking audacity or listening too much to those around them.And bring back the garment recommended by the too ambitious girlfriend, the mother or the companion who sees no further than her tastes.It is not a complicated client, just a person who doubts and who does not dare to listen to each other.

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